Sandos Playacar All Inclusive (Adults Only) Hotel Playa del Carmen, Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Paseo Xaman-Ha Manzana 1 Lote 1, Playa del Carmen, Mexico, 77710

“The hotel is nestled along a stunning beach with tranquil adult-only areas, perfectly combining relaxation with beautiful natural surroundings.”view full review

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“An incredible resort with vibrant entertainment options!” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in public areas for free.

Other information

The hotel Sandos Playacar All Inclusive (Adults Only) serves a full breakfast for free.

There are no extra beds provided in a room.

Pets are not allowed.

Year renovated:2007

Number of floors:4

Number of rooms:438

Former name

Sandos Playacar Beach Resort & Spa

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Suite

Max:

2 persons

790 sq. feet

Bed options:

2 Double beds

Shower

Balcony

room details

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Junior Queen Room

Max:

2 persons

560 sq. feet

Bed options:

2 Single beds

Shower

Balcony

room details

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Family Junior Suite

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Playa del Carmen 2.1 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 2.9 mi

Cancun (CUN) 37.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Food Experience

“During my stay, I thoroughly enjoyed dining at the Gaucho restaurant for breakfast every day. The food was amazing, offering a good variety of options. I was particularly impressed by the attentive service from Mirna Morales and her hardworking team, as well as the warm greetings from Giselle Morales. Their attention to detail made each meal a nice experience.” view full review

Really good Leisure Activities

“The leisure offerings at Sandos Playacar were fantastic! There were plenty of entertainment options available throughout the day, including various activities led by the friendly entertainment team. I especially appreciated the lively atmosphere created by Spencer from Canada, who took the time to check in on us and ensured we were having a great time during our stay.” view full review

Comfortable and Clean Rooms

“I was very pleased with the room we stayed in, which was not only clean and well-maintained but also stocked daily with our favorite drinks in the mini fridge. Each morning, I looked forward to returning to our spacious room after a day of activities, as the housekeeping staff went above and beyond to ensure everything was perfect during our stay.” view full review

Fun Evening Entertainment

“The evening entertainment at the resort was a true highlight of my experience. I really enjoyed the variety of shows, especially the Shakira performance which was excellent. Each night brought something new, making it the perfect way to unwind after a day at the beach or pool.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Private beach
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Wind surfing
Diving
Snorkeling
Canoeing
Golf course
Pool tables
Darts
Table tennis
Archery
Yoga class
Sports trainer

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Babysitting/Child services
Baby stroller
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Garden area
Spa & wellness center
Solarium
Sauna
Turkish bath
Jacuzzi
Beauty treatment
Massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Paseo Xaman-Ha Manzana 1 Lote 1, Playa del Carmen, Mexico, 77710

Map view

Paseo Xaman-Ha Manzana 1 Lote 1, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.2 mi

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

2800 ft

Mall

Playacar Center Shopping Mall

3200 ft

Beach

Playacar Beach

2.6 mi

152 Calle Quinta Avenida

Quinta Avenida

2.2 mi

Mahi Golf Course

2900 ft

Carretera 109

Cenote Calavera

1.5 mi

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

4200 ft

Zona Arqueologica Playa del Carmen

1.5 mi

Store

Centro Maya

1.9 mi

Parks

Xel-Ha Park

1.0 mi

Hwy 307 Km 287

Alltournative

4900 ft

Golf Course

Campo de Golf Playacar

5100 ft

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.3 mi

Amusement Park

Xplor Park

2.0 mi

Mall

City Club

1.1 mi

Mall

Starbucks

1.1 mi

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

1.1 mi

Av. Benito Juárez

Los Fundadores Park

1.8 mi

Disabled-friendly beach

1.8 mi

Maya ruins

1.1 mi

Calle Carretera Federal 109

Cenote Carwash

1.6 mi

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1.6 mi

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

1.7 mi

Playacar

Xaman Ha Ruins

1.5 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

1.8 mi

Playacar

Ruinas Mayas

1.4 mi

Km 285

Emotions Native Park

1.5 mi

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.9 mi

Nearby

Piste Cyclable sur Paseo Xaman-Ha

2000 ft

Restaurants

Steakhouse

2900 ft

Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla

Reviews and Ratings <br />

Feedback from previous guests about their experience.

78%

loved the resort and would return for another relaxing stay

7.8/10

Very good

Rooms

7.6

Location

8.8

Service

8.2

Dining

6.8

4.5/5 based on 22626 reviews

#65 of 320 hotels in Playa del Carmen based on Tripadvisor

Jackson

United Kingdom, March 2025

7.6/10

I had an amazing experience at Sandos Playacar for my wedding. The beach was stunning, and our wedding setup was perfect with our toes in the sand. However, I found the alcohol to be a bit watered down, and while the buffet food got repetitive, the specialty restaurant offerings were solid. Overall, the resort provided a memorable time despite some minor hiccups.

Rooms

7.0

The room was spacious with a jacuzzi tub and offered a decent view of the pool. While it was comfortable, I found it to be a bit older than expected.

Service

8.0

The service was generally pleasant, especially from Ruth, who was instrumental in making our wedding planning stress-free. Unfortunately, some staff interactions were less favorable.

Location

9.0

The location was fantastic, right on the beach, and offered easy access to various activities, making it convenient for guests.

Dining

6.0

Dining options were a mixed bag; the specialty restaurants were fantastic, but the buffet food became monotonous, especially during peak dining times.

Facilities

8.0

The facilities were well-kept and enjoyable, with plenty of activities to keep guests entertained. The pools were nice, but one was too cold for my kids.

Riley

United Kingdom, January 2025

7.8/10

I had a delightful stay at the resort, enjoying the stunning beach and beautiful grounds filled with lush vegetation. The staff were incredibly friendly and attentive, making every moment feel special. Though the dining experience varied, with some fantastic meals and a few misses, the overall value for money was great, especially for families. However, the distance from the airport and occasional construction noise were minor inconveniences.

Rooms

7.0

Our room was clean and had a lovely view of the greenery and adult pool. However, there was a noticeable sewer smell during showers, and the balcony lights were too bright at night, disrupting the peaceful atmosphere.

Service

8.0

The staff was exceptionally friendly and accommodating, always ready to help with a smile. However, there was a bit of a sales push upon arrival, which felt a little overwhelming after a long travel day.

Location

9.0

The resort is beautifully situated, with well-maintained paths and easy access to the beach. It's a bit of a hike from the airport, which can add to travel time, but the scenery is rewarding.

Dining

7.0

The dining options were varied, with some exceptional meals, particularly the Mexican buffet. However, the temperature of some dishes could be improved, so check it before diving in.

Facilities

8.0

The facilities were extensive, with gorgeous pools and a pristine beach area. While the adult pool was a tranquil escape, occasionally the golf cart shuttle service felt disorganized.

Paul

United Kingdom, December 2024

6.8/10

My stay was a mix of great experiences and some letdowns. The spin sessions were absolutely fantastic, with well-maintained bikes and motivating instructors. However, the spa experience left a lot to be desired, as it felt more like an afterthought than a true resort offering. The adult-only section was well organized but could have used more bar options. Overall, while I enjoyed my time there, there are definitely areas for improvement.

Rooms

7.0

The rooms were decent but lacked special furnishings. It featured two king-sized beds, a large wardrobe, and a stocked minibar, which was nice. Overall, I’d rate them a 7 out of 10.

Service

8.0

Service was welcoming and responsive, especially in the spin room. However, the spa's staff could be a bit more attentive. Rating: 8/10.

Location

7.0

The layout was a bit confusing with different access points for various sections of the property. The adult-only area was nice, yet it felt far from some amenities. Rating: 7/10.

Dining

6.0

Dining got repetitive after a few days, especially breakfast. It could definitely use more variety. Rating: 6/10.

Facilities

6.0

I really enjoyed the spin sessions, but the spa and hydrotherapy area could use significant improvement in cleanliness and offerings. Rating: 6/10.

Theodore

United Kingdom, December 2024

8.6/10

My stay at Sandos Playacar was absolutely wonderful! The beachfront is stunning, perfect for relaxing, and the family-oriented vibe really made our trip memorable. The service was generally great, but did have some hiccups with a few interactions. Dining options were varied and tasty, though some might find the breakfast choices a bit repetitive. Overall, it's a fantastic resort for families and couples alike, but there’s room for improvement in certain areas.

Rooms

9.0

The rooms were clean and spacious, offering a comfortable stay throughout our visit.

Service

7.0

Most staff members were accommodating and eager to help, though I did encounter a couple of less helpful interactions.

Location

10.0

The resort is ideally positioned right by the beach, making it super convenient for sunbathing and activities.

Dining

8.0

The dining experience was enjoyable with a variety of restaurants, but some breakfasts felt a bit repetitive over time.

Facilities

9.0

The facilities, including the beautiful pools and beach access, were well-maintained and added to the overall experience.

Owen

United Kingdom, November 2024

8.6/10

I had an incredible time at this resort! The staff was outstanding, making us feel at home, and the property was well-kept and expansive. My kids had a blast with the activities provided, and the dining options were impressive. However, we did experience some noise from construction during our stay, which was a bit bothersome. Overall, we felt it was fantastic value for money, and I'm excited to return!

Rooms

8.0

Our room was comfortable, featuring a massive bed and a double bunk bed for the kids. It had a nice sitting balcony overlooking the pool, but some areas felt a bit dated.

Service

10.0

The service was exceptional across the board. Staff members were friendly and accommodating, always ready to assist us. Room service was prompt and attentive, which I really appreciated.

Location

9.0

The location of the resort was beautiful, with scenic paths and easy access to the beach. There were plenty of shaded spots for relaxing, although more parasols would have been nice.

Dining

7.0

Dining was a highlight with a variety of fresh and delicious options available every day. However, breakfast service could improve as I often had to hunt for a spoon.

Facilities

9.0

The facilities were fantastic with several pools and beautiful beach areas. I enjoyed the entertainment options available as well, making it fun and engaging.