Sandos Playacar All Inclusive (Adults Only), Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Paseo Xaman Ha Lote 1 Manzana 1 Fracc. Playacar,, Playa del Carmen, Mexico, 77710

“Nestled right by the stunning beach and surrounded by lush gardens, this hotel offers easy access to vibrant local shops and fantastic dining options.”view full review

Sandos Playacar All Inclusive (Adults Only) is a 5-star Playa del Carmen hotel with direct access to a stunning white sand beach. This adults-only resort offers a comprehensive all-inclusive experience, including dining options, bars, and an array of activities and entertainment.

Rooms & Amenities

Rooms at Sandos Playacar feature private terraces or balconies with views of tropical gardens, pools, or the ocean. The Select Club provides adults-only areas and facilities for a more exclusive experience, including rooms with 24-hour room service.

Dining Options

Dining options include nine restaurants serving a variety of cuisines such as Mexican, Thai, Japanese, and Italian. The Festival Grand Buffet is popular for providing international dishes for breakfast, lunch, and dinner.

Leisure & Services

Sandos Playacar offers numerous leisure activities including mini golf, tennis, and various water sports. Guests can unwind at the Spa del Mar, which includes a hydrotherapy area and a selection of treatments.

Entertainment & Activities

Guests can enjoy a variety of entertainment options including nightly shows and activities organized by the entertainment team. The All-Inclusive plan covers meals, drinks, and numerous activities at the resort.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Select Superior Adults Only

2 persons

31 m²

2 Single beds

Shower

Balcony

room details

Select Ocean Front Individual Adults Only

2 persons

30 m²

1 Single bed

Shower

Balcony

room details

Hacienda Junior Suite Single Room

2 persons

36 m²

1 Single bed

Shower

Balcony

room details

Platinum King Junior Suite

2 persons

50 m²

1 King-size bed

Shower

Bathtub

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Playa del Carmen 3.3 km

Airports

Aeropuerto de Playa del Carmen (PCM) 4.7 km

Cancun (CUN) 60.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experiences

“I had an amazing culinary journey at the resort. The Asian Restaurant and Gourmex were absolutely good, and I highly recommend them! The flavors were really good, and every dish was beautifully presented. Breakfast at the buffet was good too, with plenty of options to choose from.” view full review

Relaxation at Its Best

“I indulged in spa treatments during my stay, and it was truly revitalizing. The setting was serene, surrounded by beautifully landscaped gardens. The spa staff were attentive, ensuring I felt pampered and relaxed throughout my visits.” view full review

Comfortable Accommodations

“The room I stayed in had all the comforts I needed. It was clean, quiet, and well-stocked with fresh drinking water. The 24-hour room service was a cherry on top, as everything was delivered promptly right to my room!” view full review

Tranquil Bedroom Atmosphere

“The ambiance in my bedroom was perfect for relaxation. The decor might have been a bit dated, but it was comfortable and equipped with a kitchenette. I appreciated the peaceful setting which allowed for a restful sleep every night.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Golf course
Billiard tables
Darts
Table tennis
Archery
Yoga class
Sports trainer

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Baby pushchair
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Beauty treatment
Massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Paseo Xaman Ha Lote 1 Manzana 1 Fracc. Playacar,, Playa del Carmen, Mexico, 77710

Map view

Paseo Xaman Ha Lote 1 Manzana 1 Fracc. Playacar,, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Xcaret

3.6 km

Landmark

Fun Fitness Globetrotters

850 m

Mall

Playacar Center Shopping Mall

950 m

Beach

Playacar Beach

4.2 km

Landmark

Quinta Avenida

3.5 km

Landmark

Mahi Golf Course

880 m

Landmark

Cenote Calavera

2.5 km

Landmark

Hard Rock Campo de Golf

1.3 km

Landmark

Zona Arqueologica Playa del Carmen

2.4 km

Store

Centro Maya

3.0 km

Park

Xel-Ha Park

1.6 km

Landmark

Alltournative

1.5 km

Golf Course

Campo de Golf Playacar

1.6 km

Landmark

Xaman Ha Aviary

2.0 km

Amusement Park

Xplor Park

3.3 km

Mall

City Club

1.7 km

Mall

Starbucks

1.7 km

Landmark

Playa del Carmen Archeological Site

1.8 km

Landmark

Los Fundadores Park

3.0 km

Landmark

Disabled-friendly beach

3.0 km

Landmark

Maya ruins

1.8 km

Landmark

Cenote Carwash

2.5 km

Landmark

Bel Air Animal Park

2.5 km

Landmark

Casa Tzutuhil

2.8 km

Landmark

Xaman Ha Ruins

2.4 km

Landmark

Playacar Golf Club

2.9 km

Landmark

Ruinas Mayas

2.3 km

Landmark

Emotions Native Park

2.5 km

Landmark

La Sirena's Fine Mexican Handcrafts

3.0 km

Nearby

Piste Cyclable sur Paseo Xaman-Ha

600 m

Restaurants

Steakhouse

880 m

Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 22626 reviews

#65 of 320 hotels in Playa del Carmen based on Tripadvisor

Jackson

United Kingdom, March 2025

7.6/10

I had an amazing experience at Sandos Playacar for my wedding. The beach was stunning, and our wedding setup was perfect with our toes in the sand. However, I found the alcohol to be a bit watered down, and while the buffet food got repetitive, the specialty restaurant offerings were solid. Overall, the resort provided a memorable time despite some minor hiccups.

Rooms

7.0

The room was spacious with a jacuzzi tub and offered a decent view of the pool. While it was comfortable, I found it to be a bit older than expected.

Service

8.0

The service was generally pleasant, especially from Ruth, who was instrumental in making our wedding planning stress-free. Unfortunately, some staff interactions were less favorable.

Location

9.0

The location was fantastic, right on the beach, and offered easy access to various activities, making it convenient for guests.

Dining

6.0

Dining options were a mixed bag; the specialty restaurants were fantastic, but the buffet food became monotonous, especially during peak dining times.

Facilities

8.0

The facilities were well-kept and enjoyable, with plenty of activities to keep guests entertained. The pools were nice, but one was too cold for my kids.

Riley

United Kingdom, January 2025

7.8/10

I had a delightful stay at the resort, enjoying the stunning beach and beautiful grounds filled with lush vegetation. The staff were incredibly friendly and attentive, making every moment feel special. Though the dining experience varied, with some fantastic meals and a few misses, the overall value for money was great, especially for families. However, the distance from the airport and occasional construction noise were minor inconveniences.

Rooms

7.0

Our room was clean and had a lovely view of the greenery and adult pool. However, there was a noticeable sewer smell during showers, and the balcony lights were too bright at night, disrupting the peaceful atmosphere.

Service

8.0

The staff was exceptionally friendly and accommodating, always ready to help with a smile. However, there was a bit of a sales push upon arrival, which felt a little overwhelming after a long travel day.

Location

9.0

The resort is beautifully situated, with well-maintained paths and easy access to the beach. It's a bit of a hike from the airport, which can add to travel time, but the scenery is rewarding.

Dining

7.0

The dining options were varied, with some exceptional meals, particularly the Mexican buffet. However, the temperature of some dishes could be improved, so check it before diving in.

Facilities

8.0

The facilities were extensive, with gorgeous pools and a pristine beach area. While the adult pool was a tranquil escape, occasionally the golf cart shuttle service felt disorganized.

Paul

United Kingdom, December 2024

6.8/10

My stay was a mix of great experiences and some letdowns. The spin sessions were absolutely fantastic, with well-maintained bikes and motivating instructors. However, the spa experience left a lot to be desired, as it felt more like an afterthought than a true resort offering. The adult-only section was well organized but could have used more bar options. Overall, while I enjoyed my time there, there are definitely areas for improvement.

Rooms

7.0

The rooms were decent but lacked special furnishings. It featured two king-sized beds, a large wardrobe, and a stocked minibar, which was nice. Overall, I'd rate them a 7 out of 10.

Service

8.0

Service was welcoming and responsive, especially in the spin room. However, the spa's staff could be a bit more attentive. Rating: 8/10.

Location

7.0

The layout was a bit confusing with different access points for various sections of the property. The adult-only area was nice, yet it felt far from some amenities. Rating: 7/10.

Dining

6.0

Dining got repetitive after a few days, especially breakfast. It could definitely use more variety. Rating: 6/10.

Facilities

6.0

I really enjoyed the spin sessions, but the spa and hydrotherapy area could use significant improvement in cleanliness and offerings. Rating: 6/10.

Theodore

United Kingdom, December 2024

8.6/10

My stay at Sandos Playacar was absolutely wonderful! The beachfront is stunning, perfect for relaxing, and the family-oriented vibe really made our trip memorable. The service was generally great, but did have some hiccups with a few interactions. Dining options were varied and tasty, though some might find the breakfast choices a bit repetitive. Overall, it's a fantastic resort for families and couples alike, but there's room for improvement in certain areas.

Rooms

9.0

The rooms were clean and spacious, offering a comfortable stay throughout our visit.

Service

7.0

Most staff members were accommodating and eager to help, though I did encounter a couple of less helpful interactions.

Location

10.0

The resort is ideally positioned right by the beach, making it super convenient for sunbathing and activities.

Dining

8.0

The dining experience was enjoyable with a variety of restaurants, but some breakfasts felt a bit repetitive over time.

Facilities

9.0

The facilities, including the beautiful pools and beach access, were well-maintained and added to the overall experience.

Owen

United Kingdom, November 2024

8.6/10

I had an incredible time at this resort! The staff was outstanding, making us feel at home, and the property was well-kept and expansive. My kids had a blast with the activities provided, and the dining options were impressive. However, we did experience some noise from construction during our stay, which was a bit bothersome. Overall, we felt it was fantastic value for money, and I'm excited to return!

Rooms

8.0

Our room was comfortable, featuring a massive bed and a double bunk bed for the kids. It had a nice sitting balcony overlooking the pool, but some areas felt a bit dated.

Service

10.0

The service was exceptional across the board. Staff members were friendly and accommodating, always ready to assist us. Room service was prompt and attentive, which I really appreciated.

Location

9.0

The location of the resort was beautiful, with scenic paths and easy access to the beach. There were plenty of shaded spots for relaxing, although more parasols would have been nice.

Dining

7.0

Dining was a highlight with a variety of fresh and delicious options available every day. However, breakfast service could improve as I often had to hunt for a spoon.

Facilities

9.0

The facilities were fantastic with several pools and beautiful beach areas. I enjoyed the entertainment options available as well, making it fun and engaging.